Return and Refund Policy

Returns

• Returns are accepted within 30 days of purchase.
   
• To be eligible for a return, items must be unused, unopened, and in their original packaging.
   
• Proof of purchase (receipt or order confirmation) is required.
   

Refunds

• Once we receive and inspect your return, we’ll notify you of the approval or rejection of your refund.
   
• Approved refunds will be processed to your original method of payment within 5–10 business days.
   

Exchanges

• We only replace items if they are defective or damaged upon arrival. If you need to exchange a product, please contact us directly.
   

Non-Returnable Items

• For hygiene reasons, we cannot accept returns on products that have been opened or used.
   

How to Start a Return
To initiate a return or exchange, please contact our customer care team at orrinskincare@gmail.com with your order number and details of the product.

Yours kindly Orrin